1. Refund Eligibility

Refunds are processed based on the type of service booked and the timing of the cancellation request. Not all services are eligible for a full refund.

2. Cancellation Charges

Standard cancellation fees are applied as follows:

• Cancellations made 15 days or more before travel: 10% processing fee.
• Cancellations made 7-14 days before travel: 25% of the total cost.
• Cancellations made 3-6 days before travel: 50% of the total cost.
• Cancellations made within 48 hours of travel: No refund.

3. Processing Time

Once a refund request is approved, it typically takes 7-10 working days for the amount to be credited back to your original payment method.

4. Non-refundable Services

Certain services such as peak-season hotel bookings, special event tickets, or non-refundable flight fares cannot be refunded under any circumstances.

5. Force Majeure

In case of trips cancelled due to natural disasters, strikes, or government restrictions, we will attempt to provide a credit note for future travel or a partial refund after deducting non-recoverable costs from vendors.